Parkside At Town Center Apartments

Apartment smells like smoke. Heat does not work. Garbage disposal does not work. Kitchen missing tiles, and tiles cracked in kitchen. Paint job is bad. (Painted over smoke detectors, ceiling fans, outlets, floors) “New” carpet poorly laid. Apartment clearly was not cleaned prior to move in, dust everywhere, even though they want you to pay 165.00 for a “stress fee move” which supposedly covers cleaning and touch up paint when moving out. Cable jacks for T.V and internet don’t work of course. Very poorly maintained unit. Just moved in 2 days ago and these are just some of the issues.

I'm done. Do not move here. Everything just keeps getting worse here. I have lived here for several years and I have to go to the front office way more than I want to fix issues that keep popping up. The staff is a revolving door, so I never talk to the same person when I go. Maintenance has always been an issue and response is slow. They have lost my key to my apartment and told me I would have to pay a rekey fee because I didn't allow them access to my apartment for maintenance. My apartment flooded from the apartment above several months ago. They claimed they would come and fix my walls and ceiling and still haven't done anything. They keep losing my documents that I have signed and claim I owe more money through fees. If you complain about noisy neighbors they literally do nothing. Security gate has been broken for over a year and still has been closed. Got notices from them claiming I didn't pay rent on time. I have never been late ever. Put in multiple orders to get my shower fixed and took over 2 years of them finally fixing it.

Great community. Very clean. Dewayne in maintenance is attentive, he is very knowledgeable and passionate in the work he does. I would definitely recommend Dewayne if you are requesting any maintenance services. Maintenance requests are handled super fast. Good Management. Dewayne handles everything in a timely manner and he is very professional in the work he does. Highly recommend Dewayne as he offers great customer service.

I am enjoying it here so far. Maintenance is responsive and quick, which I appreciate that. They come the next day when I put a simple work order in. The only thing I do not like is that the patio looks like somebody decomposed on it and at move in, we were told we'd have someone pressure wash it. Also, whoever lived here before me had roaches in the kitchen and fruit flies in the whole apartment which has been frustrating for me. I have put in a request for pest control about 3-4 weeks ago and they have not come yet. I have also spent money on my own bug repellent such as bait and fly traps but I just don't know what else to do. I wanted to be here for a couple years but I'm not sure if I can live with critters who are not paying any bills here. I clean my kitchen and make sure I wipe the counters and stove top down every time I cook but nothing is getting better. I wish this could be resolved